Privacy Policy

NTX Enviro
Effective date: September 10, 2025

Who we are
NTX Enviro (“we,” “us,” “our”) provides mold inspection, testing, and related consulting services in North Texas. Contact: info@ntxenviro.com or (972) 643-8379.

Personal information we collect

  • Contact & project info: name, email, phone number, property address, notes about your project.

  • Booking & communications: appointment details, messages you send us, SMS consent status.

  • Device & usage data: IP address, browser/device type, pages visited, and similar diagnostics collected via our website and (if enabled) analytics cookies.

  • Payment info (if applicable): handled by our payment processor; we do not store full card numbers on our servers.

How we use information
We use information to:

  • provide inspections, testing, reports, and customer support;

  • schedule and manage appointments;

  • send service communications (including SMS, if you opt in);

  • improve site performance and security;

  • comply with law and enforce terms.

SMS program (summary)
If you opt in, we may send SMS related to appointments, service updates, and support. Message frequency varies; message & data rates may apply. Reply STOP to cancel, HELP for help. See our SMS Terms & Conditions for full details. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. CTIA

When we share information
We share data with service providers who help us run our business (e.g., website hosting, email and SMS platforms, booking tools, analytics, document generation, payment processing). These providers are contractually limited to using data to perform services for us. We may disclose information to comply with law, protect rights, or as part of a business transfer. We do not sell personal information. TDPSA transparency: categories of third parties include hosting/IT, communications, booking/CRM, analytics, and payment processors (if used). Texas Attorney General

Cookies and analytics
We use necessary cookies to operate the site and may use analytics cookies to understand site traffic and improve our services. You can control cookies in your browser settings and (if provided) via our cookie banner. See also your ad settings with Google or your mobile OS controls. Federal Trade Commission

Your choices & rights

  • Access/Update/Delete: Email info@ntxenviro.com with your request.

  • Email marketing: Use the unsubscribe link or contact us.

  • SMS: Reply STOP to cancel; HELP for help. You can also email us to revoke consent—revocation may be made in any reasonable manner. FCC Docs

  • Cookies: Adjust browser settings or use our banner (if available).
    Residents of certain U.S. states (including Texas) may have additional rights under state law. We will respond to reasonable requests consistent with applicable requirements. State Law Library

Data retention
We retain information for as long as needed to provide services, meet legal/record-keeping obligations, resolve disputes, and enforce agreements.

Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is 100% secure. Federal Trade Commission

Children’s privacy
Our website and services are not directed to children under 13, and we do not knowingly collect their personal information.

International visitors
We operate in the United States. If you access our site from other regions, your information may be processed in the U.S.

Changes to this policy
We may update this Privacy Policy. If we make material changes, we’ll post the updated policy with a new effective date.

Contact us
Questions or requests: info@ntxenviro.com | (972) 643-8379.