Privacy Policy

Who We Are

NTX Enviro (“we,” “us,” “our”) provides mold inspection, testing, and related consulting services in North Texas. Contact: info@ntxenviro.com or (972) 643-8379.

Personal Information We Collect

Contact & project info: name, email, phone number, property address, notes about your project.

Booking & communications: appointment details, messages you send us, SMS consent status.

Device & usage data: IP address, browser/device type, pages visited, and similar diagnostics collected via our website and (if enabled) analytics cookies.

Payment info (if applicable): handled by our payment processor; we do not store full card numbers on our servers.

How We Use Information

We use information to:

  • provide inspections, testing, reports, and customer support;
  • schedule and manage appointments;
  • send service communications (including SMS, if you opt in);
  • improve site performance and security;
  • comply with law and enforce terms.

SMS Program

Customers opt in by entering their phone number on our YouCanBook.me scheduling form and checking the SMS consent box prior to submitting the form, or by providing verbal consent when scheduling an appointment by phone.

If you opt in, we may send SMS messages related to appointment confirmations, reminders, scheduling updates, and service-related notifications. Message frequency varies based on scheduled services. Message & data rates may apply.

Reply STOP to opt out. Reply HELP for assistance. Consent is not a condition of purchase.

Text messaging originator opt-in data and consent will not be shared with any third parties for marketing or promotional purposes.

For complete details, see our SMS Terms & Conditions at https://ntxenviro.com/sms-terms and this Privacy Policy.

When We Share Information

We share data with service providers who help us run our business (e.g., website hosting, email and SMS platforms, booking tools, analytics, document generation, payment processing). These providers are contractually limited to using data to perform services for us. We may disclose information to comply with law, protect rights, or as part of a business transfer. We do not sell personal information. TDPSA transparency: categories of third parties include hosting/IT, communications, booking/CRM, analytics, and payment processors (if used).

Cookies and Analytics

We use necessary cookies to operate the site and may use analytics cookies to understand site traffic and improve our services. You can control cookies in your browser settings and (if provided) via our cookie banner. See also your ad settings with Google or your mobile OS controls.

Your Choices & Rights

Access/Update/Delete: Email info@ntxenviro.com with your request.

Email marketing: Use the unsubscribe link or contact us.

SMS: Reply STOP to opt out. Reply HELP for assistance. You can also email us to revoke consent – revocation may be made in any reasonable manner.

Cookies: Adjust browser settings or use our banner (if available).

Residents of certain U.S. states (including Texas) may have additional rights under state law. We will respond to reasonable requests consistent with applicable requirements.

Data Retention

We retain information for as long as needed to provide services, meet legal/record-keeping obligations, resolve disputes, and enforce agreements.

Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is 100% secure.

Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect their personal information.

International Visitors

We operate in the United States. If you access our site from other regions, your information may be processed in the U.S.

Changes to This Policy

We may update this Privacy Policy. If we make material changes, we’ll post the updated policy with a new effective date.

Contact Us

Questions or requests: info@ntxenviro.com | (972) 643-8379.